CleanMax FAQs

We are here to help in any way we can, whether it's to answer your questions or assist you in finding your way around the site. Use the links on the right to answer any questions you may have.

End Users

Where can I buy CleanMax vacuums?

You can buy CleanMax vacuums only through authorized retailers in your area, or if there is no retailer near you, through our national distributors.

Where can I find a manual for my vacuum?

Go to our homepage. Just click the link to download the manual you need in .PDF format. (You’ll need Adobe Acrobat Reader to open this document. Download this free application.)

How can I get parts for my CleanMax vacuums?

Common parts for your vacuum are listed on the product page for each vacuum. To order parts, or if you need parts or bags not listed, contact a retailer in your area, or contact one of our distributors.

One of my customers is concerned about indoor air quality. I want performance. Can CleanMax accommodate both needs?

CleanMax vacuums are tested and certified with the Carpet & Rug Institute for soil removal, dust containment and carpet fiber retention. In other words, our vacuums are tough on dirt but gentle on your carpet, which makes carpet last longer. As for indoor air quality, CleanMax vacuums extract and contain dirt and other allergens. What goes in the bag, stays in the bag, providing a cleaner environment.

Distributor Opportunities

How can I get a demo of CleanMax vacuums?

Use our retailer locator to find a CleanMax retailer near you, or contact our distributors.

I’m a Jan/San distributor. How can I sell CleanMax vacuums to my customers?

The CleanMax brand is growing quickly, and with several amazing models in development, now is the perfect time to become a CleanMax distributor. Contact CleanMax representative Bill Voiland at 813.309.0897. We hope to welcome you to our family soon!

Commercial Use Product Questions

Attracting certain new business will require that we use HEPA filtration. Are these HEPA vacuums?

HEPA filtration is standard on Pro-Series Quick Draw vacuums and is an option on other Pro-Series, NItro Series vacuums. HEPA bags are available on all vacuums, including the eight pound Zoom models.

I'm in charge of hotel maintenance and our rooms have plush carpet. Which vacuum would be best to use?

There are many factors to consider when buying a vacuum. Our best vacuum for heavy commercial use on plush carpet is our Pro-Series, which automatically adjusts to your carpet height.

Our facilities have carpeted raised seating areas where I have to lift my vacuum about 18” to clean each level. Do you have a vacuum that won’t break my back?

A customer favorite is the back-saving Zoom, weighing in at 8 pounds. But don’t let its light weight fool you. It packs the power of a full-size vacuum, maneuvers easily into corners and under furniture, and is light enough for even a small child to use. Once you use it, you won’t want to put it down!

Are CleanMax vacuums better than big brand name vacuums?

Some commercial vacuums are just beefed-up residential vacuums. Add a longer commercial cord, and voila! It’s a commercial vacuum, according to some companies. At CleanMax, we know how to build a vacuum with the durability, functions and features needed for commercial use. CleanMax Pro Series vacuums are built to withstand heavy use and come with the tools needed for the job. They increase your efficiency by giving you easy, one-pass cleaning and automatic carpet height adjustment. Quality engineering – metal handles and cord hooks, metal bottom plate, tough wheels, riveted bumper guards and clean air motors – set us apart from other companies. CleanMax vacuums are built to last.

We clean schools and businesses. Just when we think we’re finished, we have to go back and clean up after Boy Scouts or a late business meeting, so we want vacuums for quick pick-ups. What do you suggest?

Sounds like you need something lightweight, maneuverable, and able to quickly pick up crumbs, bits of paper and dirt from carpet or bare floors. The Zoom series vacuum is a great value that won’t break your back or your bank! It’s eager to please with aggressive agitation and powerful suction, perfect for quick clean-ups or vacuuming your tracks at the end of the day.

Do CleanMax vacuums come with a warranty?

CleanMax Pro-Series vacuums offer a two-year limited warranty, double what you’ll find on most commercial vacuums. That’s because we’re confident in the quality and durability of our products. All other CleanMax vacuums have a one-year warranty.

Your website doesn’t list prices. How do I find out what something costs?

Please contact our distributors for pricing.

I need tools for cleaning stairs, tops of closets and other odd places. What do you offer?

The Nitro and Pro-Series vacuums with tools come with three onboard tools and a 10" cleaning reach. The durable metal telescopic wand is standard. The Quick Draw vacuums extend cleaning reach to 12 feet and feature a lightweight aluminum telescopic wand.